Privacy Policy

SC SILDEX PROSERV SRL - manages all the personal data received during the use of the web pages in accordance with the provisions of the legislation in force regarding the protection of personal data and the dissemination of data of public interest (according to the provisions of Law 677/2001).

In the event that you voluntarily make available to SC SILDEX PROSERV SRL any personal data, by this you will give the agreement that SC SILDEX PROSERV SRL - for the purpose and for the duration determined by the specifics of the transaction - to record these data and to keep them manage.

SC SILDEX PROSERV SRL uses your personal information to provide you with services and to better understand your needs and interests, to help you complete transactions or orders, to communicate with you, to provide services and support, to to keep up to date with the services provided, with the special and seasonal offers and to customize the promotional offers.

From time to time, we may use the information to contact you for the purpose of market research regarding the services we provide, all of them, in order to optimize the services offered and to be tailored to your requirements.

The protection of your personal data that you have made available to us is particularly important for SC SILDEX PROSERV SRL. We respect the privacy and security of the information provided by you when you use this website, including personal data, for which we have created and enforced this Privacy Policy.

Data recording

To read the information existing on the portal it is not necessary to provide personal data.
However, certain personal data is required for the use of services (eg online bookings, vacancies applications).
For the purpose of the technical exploitation of the site, SC SILDEX PROSERV SRL provisionally uses the following information - which do not contain personal data - which automatically appear to the site administrator:
• protocol internet address (IP);
• domain name (URL);
• access data;
• the HTTP code of the answer password;
• the data of the access web page;
• the quantity of sticks consumed;
• date of visit;
• the data of the pages browsed.

Use and transmission of data

Whenever SC SILDEX PROSERV SRL wishes to use the data provided for a purpose other than the one for which the original registration was made, it notifies the one in question and requests its approval beforehand, granting it the possibility that it will come back anytime. wishes on the agreement. In no circumstance will SC SILDEX PROSERV SRL not transmit to a third person - with the exception of the mandatory situations provided by law, respectively without the consent of the one in question - the personal data they manage. SC SILDEX PROSERV SRL uses the personal data that you have provided, but not exclusively, for the following purposes:
• market research, market analysis
• analysis of clients' habits
• drawing up visitor statistics
• communication of new information
• communicating information about various price reductions
• solving customer complaints
• order fulfillment.

SC SILDEX PROSERV SRL manages all the information regarding the person and the personal data of the clients, partners and other parties in business secrecy regime. Only the data provider in the case can give clearance under the incidence of administration in the business secrecy regime.
Credit card data is used exclusively for payment processing and fraud prevention.
Personal data may be disclosed to third parties without your consent in case of litigation, as well as regarding payment fraud, in accordance with the provisions of Law 656/2002.

Data security

In order to avoid the unlawful use of personal data and abuses, SC SILDEX PROSERV SRL uses complex security methods and technologies, together with policies applied to employees and working procedures, to protect personal data collected according to the legal provisions in force.
The site may contain links to other websites, beyond our control, useful websites for you.
If you access these links you will access / visit websites that may have a different privacy policy than the one of SC SILDEX PROSERV SRL.

Information

In the case of written requests, our company informs those interested about how to manage their personal data.
We draw your attention to the fact that from the web pages of the agency SC SILDEX PROSERV SRL you can also reach the web pages of other companies and organizations. SC SILDEX PROSERV SRL assumes no responsibility for the content and correctness of the data communicated therein, nor for the protection of your data.
In the case of using such web pages, we recommend you to be interested in 

linking the data protection policy of the organization that opened the respective page.

Legislation

The privacy policy is subject to the Romanian legislation in force. In the event of a dispute, an amicable settlement will be tried first, within 30 working days from the registration of the complaint at the operator's premises. If no agreement can be reached within the term specified above, the competent court will be considered competent from the same administrative structure with the SC SILDEX PROSERV SRL headquarters.

Contact Us

Your opinion is important to us. If you have any comments or questions regarding our privacy policy, contact us at: office@sildex.ro

Thank you!